In addition to appointment reminders, your practice can utilize automated messages for procedures as well. Procedures are actions or treatments that a patient could receive (e.g. Flu Shot, MRI) that might not have a set time and date for something to be done, but does serve as a reminder that a procedure needs to be performed. A procedure might have a date by which it needs to be done, but not a specific time, so it’s not really ideal to have a procedure be treated like an appointment (and take up a spot in a potentially limited appointment pool).
Depending on your workflows and EMR, using the procedures module might be the right fit for your practice. Please contact firstname.lastname@example.org for more information.