Logging in via Desktop App

Download and Install the WELL App

It's easy to install the WELL desktop application.

  1. Download either the Windows or the Mac version of the product.

  2. Open the download manager and follow the instructions to complete the installation process for the WELL desktop app.
    Screen_Shot_2018-01-25_at_6.43.02_PM.png
    Screen_Shot_2018-01-25_at_6.45.44_PM.png

 

Logging in to WELL

  1. Launch the WELL app from the icon on your desktop.
  2. Select Sign In As Staff and enter your work email address. If you are a patient attempting to see a secure message, you can sign in using your phone number.

    Screen_Shot_2018-01-25_at_6.49.15_PM.png
  3. After selecting Next, you will receive a login code via email or text message (depending on your selection) within a minute or two.
    Screen_Shot_2018-01-20_at_4.27.57_PM.png

    Screen_Shot_2018-01-20_at_4.34.23_PM.png


  4. You should now be logged into WELL!
  5. If you do not receive a confirmation code right away, try resending the code, check your spam folder, or contact us at support@wellapp.com.
  6. We recommend logging out of WELL at the end of your session. Whether that means the end of the day, or sooner, this is the best way to keep your patients' information secure.

 

Comments

0 comments

Please sign in to leave a comment.