We are constantly working to make WELL better than ever. We let you know about new releases through Release Notes, New Release Webinars, and direct communication. However, if you find yourself experiencing a blue spinning dot that never stops loading, a patient list that won't load, or some other type of issue, please try the following:
- Use either CTRL + R (CMD + R on MAC)
- Logout from the icon
- Exit out of Desktop App or Web App
- Open WELL and re-login using your work email.
If you still experience issues, please email us at email@example.com or call us at 805-324-4065. Let us know what version of the app you're on, as well as what type of device.